Technology Management

The role of an IT Executive or Manager is no longer restricted to the implementation and management of technology systems but a more pro active role around delivering true business value from technology and systems. Many of these issues are as much about governance, design and operating models as they are about technologies and systems. Bluerock's aim is to help ICT executives address today's broader technology management issues.

Bluerock's services are built around three core capabilities:


Business-led technology strategy development, including;

  • Business priorities, requirements analysis (organisational modelling, CSFs)
  • Contribution, alignment of investment projects and proposals
  • Technology opportunities, market analysis
  • Business / technology priorities
  • High-level business process modelling
  • Applications and infrastructure architecture development
  • Sourcing strategy
  • Business case and strategic programme development and costing (NPV or equivalent form of modelling)


Technology organisation and services performance improvement;

  • Analysis of service costs / consumption
  • Management practice assessment, requiring knowledge of: ITIL (infrastructure development, operations) and CMMI (applications development and integration)
  • IT services definition and benchmarking
  • People skills / experience analysis, change
  • Applications portfolio analysis
  • Customer satisfaction with service and quality of working relationship(s)
  • IT organisation design (CIO / CTO roles, business integration, governance and alternative operating models)


Technology service outsourcing / in-sourcing;

  • Service definition, packaging and benchmarking
  • Knowledge of supplier market for IT services (applications development, operations, network, desktop)
  • Asset, liability inventories and valuation
  • Experience of working with TUPE, HR specialists on transfer of people
  • Supplier short-listing, RFP process, negotiation, selection
  • Experience of working with legal specialists in developing contracts, schedules
  • Driving and realising benefits during the transition


See also: Cards & Payments, Banking, Life & Pensions, Wealth Management, Asset Management