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Offshoring/ Outsourcing (business process and IT application development). |
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RAMP Reviews and Visa audits (preparation and recovery). |
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Credit risk, fraud and security best practice. |
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Scheme management and regulatory compliance. |
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IT effectiveness. |
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Programme/ project healthchecks. |
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Customer Relationship Management (adaptation/optimisation). |
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Product launches. |
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Chip & PIN. |
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Operational effectiveness and process design. |
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Systems conversion/ migration and upgrades. |
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IT package selection. |
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Infrastructure delivery - including telephony solutions. |
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Programme definition and set-up. |
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